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Booking Policy, Terms and Conditions
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These Terms
and Conditions are intended for your safety and ease of use of our
services. They
should be read and understood before making a booking. We have tried our best to keep the fine
print to a minimum, but the following terms are necessary for the
benefit of everyone who stays at Loaring Place B&B.
By making a booking with us, you are agreeing to be bound
by these terms and conditions. Your
accommodation includes en-suite facilities, parking on the
premises and breakfast as specified elsewhere on this website. Booking/Cancellation
Policy As the online
booking system is in real time, it is possible to sell out before your
purchase process is completed. If this
occurs the customer's search results will expire and the customer will
need to begin the search process again. Loaring
Place
Bed
and Breakfast takes no responsibility for rooms becoming not
available during the course of the booking procedure. Loaring Place
B&B reserves the right to cancel a booking at any stage. All payments will be fully refunded in such
unlikely event or if possible we will endeavour to find you
accommodation of equivalent or better standards. If you cancel
and give AT LEAST seven (7) days notice in advance of
the first nights stay, then we will
refund the payment minus a $25.00 administration fee.
If you cancel giving less than seven (7) days notice or
curtail your stay, then any refund will be at the discretion of the
management depending on time of year and ability to replace the booking. We will of
course make every effort to re-let your room/s so as to avoid this
situation. A $50.00
administration fee will be charged for short notice cancellations prior
to any refund. Reservations
made through a booking agency will upon cancellation attract said
booking agency’s administration fee in addition to Loaring Place
B&B fees & charges. We strongly
recommend that guests take out travel/cancellation
insurance. Check-in and
Check-out Times Your room will
be ready for you by Please keep us
informed as to your arrival time, especially if arriving late. Arrival: Your host
will welcome guests and demonstrate how to use the equipment. There are also written instructions in the
room. Guests must follow the instructions
for using the TV’s, Spas and other electrical equipment. Failure to do
so may leave guests liable for any damage they cause. Departure:
When guests leave they must ensure all doors and windows are locked and
the keys are returned. Please check that you take all your
property with you as we cannot guarantee the security after you
depart. We do try to contact you if you have left something
behind and can arrange for their return if required. Damaged or
Missing Property: The person
booking the room or the cardholder is deemed to be responsible for
their actions and those of any of their party. The Loaring Place
B&B reserves the right to replace, with new, any missing, damaged
or soiled items. Any additional cleaning will be charged appropriately
and may include any cost for loss of business. Losses
include
lost
income, specialist expenses and the sourcing of
alternative accommodation as necessary. The
guest
acknowledges
that the charge may be debited from the credit card
or charge facility used for payment of the booking. Non-Smoking:
For the comfort and benefit of our guests, Loaring Place
B&B is a strictly non-smoking*
establishment. Should you choose to ignore this policy*, you will be
asked to leave and charged in full for your entire stay plus an
additional $300-$500 for specialist cleaning to your room. Payment will
be taken from the card used to secure the room. Guest Property: Loaring
Place B&B and its staff does not accept liability in respect of any
loss or damage to articles brought into the guest house.
We also cannot accept responsibility for your cars while
parked on our premises. Your car
is parked at your own risk. Lost Property:
Lost property is held for a period of 1 month. It is the responsibility of the guest to
contact Loaring Place B&B management to claim lost property. On
request, lost property will be returned via a pre-paid and addressed
Australia Post envelope or courier at cost. Bushwalking: It is strongly
advised that guests do not go walking through the bush away from paths
and tracks. Although snakes are very rare,
they may be present in the bush and may bite if startled and most of
our snakes are poisonous. Keeping to the
tracks will also help preserve the bush as the vegetation and soil is
fragile. If guests choose to go
bushwalking they do so at their own risk. For
your
own
safety, please advise the host if you are going for a long
walk and always take plenty of water if the day will be hot. Your host will be happy to advise on
picturesque walking trails for you to enjoy. Risk of
Falling Branches:
Our large gum trees (Eucalypts) particularly the Marri and
the Jarrah trees have a habit of dropping branches, whether the tree is
dead or alive. This is due to insect
attack (termites and borers) or water stress and can occur randomly and
even without any wind. Although extremely
rare events, please do not park under large branches and do not picnic
under large trees without first assessing the risk. Privacy: All personal
details retained by Loaring Place B&B will be maintained according
to Australian Law and will not be released to any third parties for any
purpose whatsoever. At Loaring Place
B&B we are committed to protecting the privacy and security of any
personally identifiable information (PII) you provide us. PII includes
information that can be linked to a specific individual, such as name,
address, phone number, or email address. This
privacy
policy
explains how Loaring Place B&B handles and protects
your PII in accordance with commonly accepted privacy principles. What
Information We Collect:
In an effort to keep our service as simple and easy as
possible we do not create, use or store profiles of our customers. We
only record PII and other information that we reasonably require to do
business with you. How We Use
Your Information:
Loaring Place B&B uses your PII only for the purpose
of responding to and fulfilling your requests for accommodation.
Information collected when you make a booking is used to charge your
credit card and deliver your booking confirmation electronically. We
may also contact you about your stay for customer service purposes or
to make any changes or cancellations to your booking. Domain
tracking of visitors to our website and how many visits each page
recieves may be collected to enhance the services and online experience
that we provide. Who We Share
Your Information With:
Loaring Place B&B does not disclose any information
about customer bookings to anyone except as may be required by law.
Loaring Place B&B may also disclose information against someone who
poses a threat to Loaring Place B&B interests (such as customer
fraud) or whose activities could cause harm to others. How You Control and Access Your Information: Loaring Place B&B believes that site visitors and customers should have control over the collection and use of their PII. You have control and access to your information such that if at anytime you would like to enquire or alter the PII you provided to Loaring Place B&B in your booking, please contact us. Changes to these Terms and Conditions: Loaring Place B&B has the authority and the right at any time it sees fit to change or modify all or any part of these terms and conditions. Disclaimers: All
information on this web site is correct at time of publishing. Special Needs:
It is the responsibility of the guest to advise the
management of any allergy or special dietary needs.
The building has been designed to be wheelchair friendly
but does not claim to be, nor is it suitable for disabled persons
without their special carer present at all times. Essential
Services:
Loaring Place B&B does not accept any responsibility
for Failure or Interruption of Utilities and Essential Services but
shall make every effort to contact the authorities to report such
incidences. Furthermore, in the event that a faulty appliance is
reported, Loaring Place B&B does not accept any responsibility for
subsequent loss of amenity by the guest. Tax Law: Please note
that all prices and services quoted in this document are done under the
present Australian Government Taxation laws, including Goods and
Service Tax as presently understood, but are subject to any change in
government taxation policy. Computer Use: Loaring Place B&B accepts no
responsibility for the propagation of computer worms or viruses
transmitted from this site or through use of the in-house guest
computer or the wireless internet facility. Wi Fi access
is available but not guaranteed. For
security our password is changed regularly.
The above
terms and conditions are deemed to have been accepted when the booking
is made. |
