Terms and Conditions
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Your accommodation includes en-suite facilities, parking on the premises and breakfast as specified elsewhere on this website.
Booking/Payment/Cancellation Policy
If cancelled or modified up to 3 days before your date of arrival, no fee will be charged.
If cancelled or modified within 3 days of arrival or in case of no-show, 100% of the first night will be charged and if the booking is within a public holiday, long weekend, concert weekend or any weekend from December to March, 100% of the second night will also be charged.
As the online booking system is in real time, it is possible for a room to sell out before your purchase process is completed. If this occurs the customer's search results will expire and the customer will need to begin the search process again. Margaret River Bed and Breakfast takes no responsibility for rooms becoming not available during the course of the booking procedure.
Check-in and Check-out Times
Your room will be ready for you by 3pm on the day of arrival, and check out time is 10:30am on the last day of your stay. Late check out or early check-in will incur a $30 per hour fee and is dependent on other bookings.
Please keep us informed as to your arrival time, especially if arriving late.
Arrival: Your host will welcome guests and demonstrate how to use the equipment. There are also written instructions in the room. Guests must follow the instructions for using the TV’s, Spas and other electrical equipment. Failure to do so may leave guests liable for any damage they cause.
Departure: When guests leave they must ensure all doors and windows are locked and the keys are returned. Please check that you take all your property with you as we cannot guarantee the security after you depart. We do try to contact you if you have left something behind and can arrange for their return if required.
Damaged or Missing Property: The person booking the room or the cardholder is deemed to be responsible for their actions and those of any of their party. The Margaret River B&B reserves the right to replace, with new, any missing, damaged or soiled items. Any additional cleaning will be charged appropriately and may include any cost for loss of business. Losses include lost income, specialist expenses and the sourcing of alternative accommodation as necessary. The guest acknowledges that the charge may be debited from the credit card or charge facility used for payment of the booking.
Non-Smoking: For the comfort and benefit of our guests, Margaret River B&B is a strictly non-smoking* establishment. Should you choose to ignore this policy*, you will be asked to leave and charged in full for your entire stay plus an additional $300-$500 for specialist cleaning to your room. Payment will be taken from the card used to secure the room.
Guest Property: Margaret River B&B and its staff does not accept liability in respect of any loss or damage to articles brought into the guest house. We also cannot accept responsibility for your cars while parked on our premises. Your car is parked at your own risk.
Lost Property: Lost property is held for a period of 1 month. It is the responsibility of the guest to contact Margaret River B&B management to claim lost property. On request, lost property will be returned via a pre-paid and addressed Australia Post envelope or courier at cost.
Bushwalking: It is strongly advised that guests do not go walking through the bush away from paths and tracks. Although snakes are very rare, they may be present in the bush and may bite if startled and most of our snakes are poisonous. Keeping to the tracks will also help preserve the bush as the vegetation and soil is fragile. If guests choose to go bushwalking they do so at their own risk. For your own safety, please advise the host if you are going for a long walk and always take plenty of water if the day will be hot. Your host will be happy to advise on picturesque walking trails for you to enjoy.
Risk of Falling Branches: Our large gum trees (Eucalypts) particularly the Marri and the Jarrah trees have a habit of dropping branches, whether the tree is dead or alive. This is due to insect attack (termites and borers) or water stress and can occur randomly and even without any wind. Although extremely rare events, please do not park under large branches and do not picnic under large trees without first assessing the risk.
Privacy: All personal details retained by Margaret River B&B will be maintained according to Australian Law and will not be released to any third parties for any purpose whatsoever. At Margaret River B&B we are committed to protecting the privacy and security of any personally identifiable information (PII) you provide us. PII includes information that can be linked to a specific individual, such as name, address, phone number, or email address. This privacy policy explains how Margaret River B&B handles and protects your PII in accordance with commonly accepted privacy principles.
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What Information We Collect: In an effort to keep our service as simple and easy as possible we do not create, use or store profiles of our customers. We only record PII and other information that we reasonably require to do business with you.
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How We Use Your Information: Margaret River B&B uses your PII only for the purpose of responding to and fulfilling your requests for accommodation. Information collected when you make a booking is used to charge your credit card and deliver your booking confirmation electronically. We may also contact you about your stay for customer service purposes or to make any changes or cancellations to your booking. Domain tracking of visitors to our website and how many visits each page recieves may be collected to enhance the services and online experience that we provide.
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Who We Share Your Information With: Margaret River B&B does not disclose any information about customer bookings to anyone except as may be required by law. Margaret River B&B may also disclose information against someone who poses a threat to Margaret River B&B interests (such as customer fraud) or whose activities could cause harm to others.
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How You Control and Access Your Information: Margaret River B&B believes that site visitors and customers should have control over the collection and use of their PII. You have control and access to your information such that if at anytime you would like to enquire or alter the PII you provided to Margaret River B&B in your booking, please contact us.
Changes to these Terms and
Conditions: Margaret River B&B has the
authority and the right at any time it sees fit to change or
modify all or any part of these terms and conditions.
Disclaimers: All information on this
web site is correct at time of publishing.
Special Needs: It is the responsibility
of the guest to advise the management of any allergy or
special dietary needs. The building has been designed to
be wheelchair friendly but does not claim to be, nor is it
suitable for disabled persons without their special carer
present at all times.
Essential Services: Margaret River
B&B does not accept any responsibility for Failure or
Interruption of Utilities and Essential Services but shall
make every effort to contact the authorities to report such
incidences. Furthermore, in the event that a faulty appliance
is reported, Margaret River B&B does not accept any
responsibility for subsequent loss of amenity by the guest.
Tax Law: Please note that all prices and
services quoted in this document are done under the present
Australian Government Taxation laws, including Goods and
Service Tax as presently understood, but are subject to any
change in government taxation policy.
Computer Use: Margaret River B&B
accepts no responsibility for the propagation of computer
worms or viruses transmitted from this site or through use of
the in-house guest computer or the wireless internet
facility. Wi Fi access is available but not
guaranteed. For security our password is changed
regularly.
Internet Disclosure: The material provided on
this website is a summary only of the subject matter covered
without an assumption of a duty of care by the website owner.
The summary is not intended to be, nor should it be, relied on
as a substitute for specific information given directly by the
owner. The owner of the website does not represent that the
material on this website is necessarily up to date and
accurate. Changes are made periodically to the material on
this website and the material could include technical
inaccuracies, typographical errors or other mistakes. The
owner of this website makes no warranties or representations
regarding the quality, accuracy, completeness or otherwise of
any of the materials on this website nor does the owner
warrant or represent that the materials on this website will
not cause damage, or is free from any computer virus or other
defects or errors. The owner of this website is not liable to
users of any of the material on this website for any loss or
damage howsoever caused resulting from the use of any such
information. Information provided on this website is for
general information only. Unless otherwise expressly indicated
on this website, copyright subsisting in all materials on this
website is owned or licensed to the website owner and may not
be used, duplicated or otherwise reproduced, adapted, stored
or transmitted without the prior written permission of the
copyright owner.
The above terms and conditions are deemed to have been
accepted when the booking is made.
